Services

Home/Services

Red Cup IT offers a wide range of technology services for both businesses and home users, with a level of customer service and attention to detail that is unmatched by it’s competitors!

Our dedicated team of support staff and technicians will be there for you when you need help. We are just a phone call or an email away.

Networking and File Sharing

Whether your project requires connecting multiple computers and printers together, wiring up an entire office building, or ensuring balanced distribution of internet bandwidth, we’re up for the task.

Network Assessment
Design and Installation
Network Security Consulting
100% Uptime Solutions Available
Internet and VoIP Services

We can help your business save money on monthly Internet and telecommunication services by evaluating your current providers and service plans. For example, one of our clients had paid an inordinate amount for a standard T1 line and VoIP connection setup through another provider (and believed it was the going rate).

Remote Access and VPN Setup

Data Storage and Backup Solutions

External Hard Drives
NAS (Network Attached Storage)
RAID Storage
Rackmount RAID Storage
Mac and PC Services

Database Software

ACT! by Sage – Setup and Support
Daylite Support
Genesis Support

Financial Software

We can help you with Quickbooks or Quicken issues, whether your business is running Windows or Mac OS X.

Remote and Multi-User Access
Database Maintenence
Quickbooks Server Updates

Help Desk Support

Remote/Phone/Email Support
First level of support for all customer inquiries, onsite and via phone support
Create, document and escalate issues and problems in accordance with ticketing standards and SLA’s

Monthly Maintenance Plans

Monitoring and Alerts
Ensure availability and integrity of servers and services with techniques such as performance tuning and system monitoring
Remote Maintenance
Subscription Plans