Services

IT Services

Red Cup IT offers a wide range of technology services for startups, non-profits, and small to mid-sized businesses, with a level of customer service and attention to detail that is unmatched by its competitors!

We help customers of all sizes design, architect, migrate and build new applications for their businesses.

Our dedicated team of support staff and technicians will be there for you when you need help. We are just a phone call or an email away.

Networking and File Sharing

Whether your project requires connecting multiple computers and printers together, wiring up an entire office building, or ensuring a balanced distribution of internet bandwidth, we’re up for the task.

Network Assessment
Design and Installation
Network Security Consulting
100% Uptime Solutions Available

Internet and VoIP Services

We can help your business save money on monthly Internet and telecommunication services by evaluating your current providers and service plans. For example, one of our clients had paid an inordinate amount for a standard T1 line and VoIP connection setup through another provider (and believed it was the going rate).

Remote Access and VPN Setup

Use Case Expertise

Archiving
Business Applications – Microsoft
Database & Data Warehouse
Development & Testing
Disaster Recovery
High Availability
High-Performance Computing (HPC)
Mobile
Security & Compliance
Storage (Backup, Recovery & Asset Storage)
Value (Cost Savings/TCO)
Web & Web Apps

Our Technology Expertise

Apache
IBM
Linux
Microsoft .NET
Microsoft Exchange
Microsoft Sharepoint
MySql
PHP
Ruby
System Management

Professional Services





Data Storage and Backup Solutions

External Hard Drives
NAS (Network Attached Storage)
RAID Storage
Rackmount RAID Storage
SAN (Storage Area Network)
Cloud-Based Storage
Hybrid Cloud Storage and Compute Solutions

Database Software

Microsoft SQL Database
MySQL Database
Pervasive Database
IBM DB2
Oracle Database
Microsoft Access Database

Financial Software

We can help you with Accounting Software issues, whether your business is running Windows or Mac OS X.
QuickBooks Support
Quickbooks Server Updates
Remote and Multi-User Access
Database Maintenance
Sage Accounting
Microsoft Dynamics GP

Help Desk Support

Remote/Phone/SMS/Email Support
First level of support for all customer inquiries, onsite and via phone support
Create, document and escalate issues and problems in accordance with ITIL ticketing standards and SLA’s

Monthly Maintenance Plans

Monitoring and Alerts
Ensure availability and integrity of servers and services with techniques such as performance tuning and system monitoring
Remote Maintenance
Subscription Plans